HELP SECTION

SHIPPING

All orders will be processed in 2-5 business days once the order is placed.

  • International Shipping with Tracking (5-9 business days) is a 10€ flat rate.
  • Domestic Shipping with Tracking (2-3 business days) is a 5€ flat rate.

*All the transit and process time is estimated.

*Do you require express shipping? Please reach out to us via Instagram at @voodoo.warehouse or via mail at info@voodoo-warehouse.com, and we will be pleased to assist you

RETURNS

We do not accept returns. All sales are final. We encourage customers to carefully review product descriptions, images, and condition ratings before making a purchase. If you have any questions or concerns about an item, please feel free to contact us for assistance prior to completing your order. Once a purchase is made, it is considered final. Thank you for understanding.

CONDITION RATES

We use a rating system from 5/10 to 10/10 to describe product conditions. We do not sell clothes rated below 5/10.

5/10: Average - Shows moderate wear but functions well. Visible flaws don't impact use significantly.

6/10: Good - Minor flaws are present but don't affect function or appearance much. Generally in good shape.

7/10: Very Good - Slight wear is noticeable, but the item is well-maintained and in good condition.

8/10: Excellent - Minimal wear, looks almost new. Light usage is apparent but minimal signs of damage.

9/10: Like New - Barely any wear, appears nearly new. Exceptionally well-maintained with minimal signs of use.

10/10: Brand New - Perfect condition with no wear, damage, or imperfections. Identical to a new item.

IMPORT FEES/CUSTOMS

Import duties and taxes are included in the paid price, eliminating any additional costs for buyers.

CONTACT

For any questions or inquiries, feel free to contact us via Instagram (@voodoo.warehouse) or email at info@voodoo-warehouse.com, and we’ll assist you promptly.