HELP SECTION

SHIPPING

All orders will be processed in 2-5 business days once the order is placed.

  • International Shipping with Tracking (5-9 business days) is a 15€ flat rate.
  • EU Shipping with Tracking (4-8 business days) is a 10€ flat rate.
  • Domestic Shipping with Tracking (2-3 business days) is a 5€ flat rate.

*All the transit and process time is estimated.

*Do you require express shipping? Please reach out to us via Instagram at @voodoo.warehouse, and I will be pleased to assist you

RETURNS

We do not accept returns. All sales are final. We encourage customers to carefully review product descriptions, images, and condition ratings before making a purchase. If you have any questions or concerns about an item, please feel free to contact us for assistance prior to completing your order. Once a purchase is made, it is considered final. Thank you for understanding.

CONDITION RATES

We use a rating system from 5/10 to 10/10 to describe product conditions. We do not sell clothes rated below 5/10.

5/10: Average - Shows moderate wear but functions well. Visible flaws don't impact use significantly.

6/10: Good - Minor flaws are present but don't affect function or appearance much. Generally in good shape.

7/10: Very Good - Slight wear is noticeable, but the item is well-maintained and in good condition.

8/10: Excellent - Minimal wear, looks almost new. Light usage is apparent but minimal signs of damage.

9/10: Like New - Barely any wear, appears nearly new. Exceptionally well-maintained with minimal signs of use.

10/10: Brand New - Perfect condition with no wear, damage, or imperfections. Identical to a new item.

IMPORT FEES/CUSTOMS

Import duties and taxes are included in the paid price, eliminating any additional costs for buyers.

CONTACT

For any questions or inquiries, feel free to contact us via Instagram (@voodoo.warehouse) or email at info@voodoo-warehouse.com, and we’ll assist you promptly.