HELP SECTION

SHIPPING

Free worldwide shipping on orders over €150 (duties & taxes included). Orders processed in 2–5 business days.

  • International: 15€, 5–9 business days
  • EU: 10€, 5–9 business days
  • Spain: 5€, 2–3 business days

Customs fees may apply for US orders. Shipments via Correos. Transit times are estimated. For express shipping, contact @voodoo.warehouse or info@voodoo-warehouse.com.

RETURNS

At Voodoo Warehouse, we accept all returns within 14 days of receiving the product.

How it works:

  1. Request a return: Contact our customer service at info@voodoo-warehouse.com within 14 days of delivery.
  2. Return authorization: You will receive instructions for returning the item. Please do not send items without prior authorization.
  3. Refund method: All returns are refunded via a store credit check, valid for future purchases on www.voodoo-warehouse.com.
  4. Condition on return: Items must be returned in the same condition as received.

CONDITION RATES

We use a rating system from 5/10 to 10/10 to describe product conditions. We do not sell clothes rated below 5/10.

5/10: Average - Shows moderate wear but functions well. Visible flaws don't impact use significantly.

6/10: Good - Minor flaws are present but don't affect function or appearance much. Generally in good shape.

7/10: Very Good - Slight wear is noticeable, but the item is well-maintained and in good condition.

8/10: Excellent - Minimal wear, looks almost new. Light usage is apparent but minimal signs of damage.

9/10: Like New - Barely any wear, appears nearly new. Exceptionally well-maintained with minimal signs of use.

10/10: Brand New - Perfect condition with no wear, damage, or imperfections. Identical to a new item.

IMPORT FEES/CUSTOMS

Import duties and taxes are included in the paid price, eliminating any additional costs for buyers (US excluded)

CONTACT

For any questions or inquiries, feel free to contact us via Instagram (@voodoo.warehouse) or email at info@voodoo-warehouse.com, and we’ll assist you promptly.